Shipping & Returns
Domestic Shipping (Finland)
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Delivery Time: 7–14 working days
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Shipping Fee: Free
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Details: All orders within Finland receive free shipping. Delivery times may vary due to location, holidays, or weather conditions.
European Shipping
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Delivery Time: 7–14 working days
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Shipping Fee: 20€
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Details: A flat shipping fee applies.
International Shipping (Outside Europe)
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Delivery Time: 7–14 working days
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Shipping Fee: 50€
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Details: A flat shipping fee applies. Delivery times may vary due to customs clearance.
Returns & Refunds
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Return Policy: 14 days from the date of delivery.
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Conditions: Items must be unused, unworn, with original tags and packaging. Proof of purchase is required.
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Return Process: Before returning any item, contact help@gracer.co. Returns without prior approval will not be accepted. Customers are responsible for return shipping costs.
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Refunds: We process refunds within 10 business days after inspection. If more than 15 business days have passed since approval and you haven’t received your refund, contact us.
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Damaged or Incorrect Orders: Report any defects, damage, or incorrect items immediately for resolution.
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Non-returnable Items: Custom, personal care, and perishable goods, as well as sale items and gift cards, cannot be returned.
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Exchanges: Return the original item and place a new order once the return is accepted.
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EU 14-Day Cooling-Off Period: Customers in the EuropeanUnion can return orders within 14 days for any reason, provided the item meets return conditions.
For any shipping or return inquiries, contact help@gracer.co