Shipping policy

Shipping & Returns

Domestic Shipping (Finland)

  • Delivery Time: 7–14 working days
  • Shipping Fee: Free
  • Details: All orders within Finland receive free shipping. Delivery times may vary due to location, holidays, or weather conditions.

European Shipping

  • Delivery Time: 7–14 working days
  • Shipping Fee: 20€
  • Details: A flat shipping fee applies.

International Shipping (Outside Europe)

  • Delivery Time: 7–14 working days
  • Shipping Fee: 50€
  • Details: A flat shipping fee applies. Delivery times may vary due to customs clearance.

Returns & Refunds

  • Return Policy: 14 days from the date of delivery.
  • Conditions: Items must be unused, unworn, with original tags and packaging. Proof of purchase is required.
  • Return Process: Before returning any item, contact help@gracer.co. Returns without prior approval will not be accepted. Customers are responsible for return shipping costs.
  • Refunds: We process refunds within 10 business days after inspection. If more than 15 business days have passed since approval and you haven’t received your refund, contact us.
  • Damaged or Incorrect Orders: Report any defects, damage, or incorrect items immediately for resolution.
  • Non-returnable Items: Custom, personal care, and perishable goods, as well as sale items and gift cards, cannot be returned.
  • Exchanges: Return the original item and place a new order once the return is accepted.
  • EU 14-Day Cooling-Off Period: Customers in the EuropeanUnion can return orders within 14 days for any reason, provided the item meets return conditions.

For any shipping or return inquiries, contact help@gracer.co